Creating an informative and welcoming Facebook profile for your company takes time and energy. Read our ten tips below to help you create an engaging environment for customers and brand fans.
1. Recognize Loyalty
Customers who provide regular positive feedback on social media or come into your restaurant or store often deserve recognition. This special treatment won’t go unnoticed by the loyal patron or to others who see how well you treat your customers.
2. Post Relevant items
Restaurants should post menus and specials, stores should post sales, and entertainment venues should list upcoming special events. This is imperative, current information that customers are looking to receive when they visit your social media profile.
3. Share Pictures
Pictures can say a lot about the personality of your company and the products that you sell. Sharing pictures and videos gives customers a firsthand look inside your business and are great attention-grabbers to bring customers to your page.
4. Reach Out
Hosting discussion boards and welcoming feedback from customers over social media platforms gives your company a feel of transparency and makes your business much more personable. Reaching out to new customers and welcoming them to your brand can also keep them coming back.
5. Showcase Reviews
Letting customers see the reactions of other fans to your brand is a great way to cement your appeal. A positive review from customers engages other clients and builds loyalty.
For more information about how to make your company Facebook or other social media profile successful, call Exults today at 866-999-4736.